Royal Island Resort & Spa
Posted
Laundry Manager
About the job
Company Description
Royal Island is a faraway island retreat where every day is a new chapter. Located in the heart of the Baa Atoll, less than 20 minutes from Velana International Airport by domestic flight, our all-inclusive resort brings together the intimacy of a village, the spirit of escapism, and the warmth of Maldivian culture. It's a place to wake up to uninterrupted ocean views, connect over soulful South Asian dining, and be inspired by an evergrowing collection of signature excursions and spa experiences.
Job Description
Planning and Organising
- Plan manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
- Prepare yearly budgets for the laundry department and remain fully accountable for resort objectives.
- Work with colleagues across the hotel to ensure all guest requirements are met.
Operations
- Oversee and manage the laundry function of the hotel, actively looking for ways to exceed guest expectations at all times.
- Ensure that all guest laundry is processed quickly and efficiently in line with the requirements of the guest.
- Ensure that all laundry machines and equipment are well maintained and work properly. Report faulty equipment, maintenance needs, and safety hazards to management
- Ensure that all linen and uniforms of the hotel are in good and clean condition.
- Manage relationships and contracts with suppliers.
- Ensure that departmental SOP’s are current and in effect and available for all Team Members to use as reference, revise and update when necessary.
- Rostering and scheduling of all Laundry personnel.
- Work with Exec Housekeeper to train staff to become multi skilled in all facets of housekeeping and Team Member departments.
- Supervise and manage the work of all Team Members in the Laundry department
- Ensure health & safety requirements are adhered to.
- Ensure records are maintained for linen inventory and uniforms. Ensure that par levels of linen, towels and uniforms are current, and take an accurate linen inventory bi-monthly. Report monthly cost of all linen and income to Executive Housekeeper.
- Lead departmental measures to minimize wastage of materials and amenities used in the department.
- Control chemical and Laundry supplies consumption, and ensure safe usage of chemicals
- Control and monitor linen discarding. When appropriate, recycle to avoid wastage or arrange repair job or recommend new purchase. Record keeping of discarded linen and recommend their replacement.
- Any other duties of a similar nature that may be assigned from time to time by Management as per the needs of the Hotel.
Departmental Leadership
- Ensure that that the work of the Laundry is aligned with the hotel strategy, and that everyone working in Laundry understands the strategy.
- Liaise with Exectuive HK over all employee matters including recruitment and interviewing.
- Coach and guide new members of the team, with proper orientation training.
- Control payroll and business expenses of the department.
- Develop and maintain a motivational working environment within the department and positive relations with other departments.
Qualifications
• At least 3 years of experience in a Manager / Asst manager / Coordinator level in a laundry department
• Good interpersonal skills
• Proficient in English
• Passion for developing others
• Eye for detail
Additional Information
- Department: Housekeeping
About you
See Description
- Language required: English.
The company
Escape to an exotic world of breathtaking possibility, where adventure and relaxation are equally within reach. At Villa hotels and resorts – a flowering jewel among Maldives family hotels – every moment is free to shape into your personal version of paradise. Cruise along our stunning sapphire lagoons by jet-ski, canoe, windsurf or catamaran. Explore the spectacular local scenery and unique Maldivian culture with excursions to neighbouring islands. Or, simply let the ocean breeze caress you to sleep as you sway gently in your hammock. From invigorating activities to precious tranquillity, our Maldives fun island resort will captivate the heart with extraordinary experiences and unforgettable memories.