Hospitality Operations (Internship Opportunity) - Cartagena, Colombia

Description

WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?
Seize this unique opportunity to work for Selina, one of the world’s fastest-growing lifestyle hospitality brands!

What is Selina?
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new
adventures.   

Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.

At Selina, every challenge is a wave desiring to be ridden and since we´re all equal before a wave our team is always ready to take them and succeed. But always remember… The best surfer out there is the
one having the most fun.

Summary 
We offer a learning development program where you can transform your classroom knowledge and develop your skills throughout all areas in the hospitality industry.

As an Operations Rockstar you will:

• To ensure the best experience for all customers from the Front Desk, Cowork, and Playground.
• Collect real-time feedback from guests on their experience and use this data to help conclude how to improve the guest experience with the management team.
• Work closely with the tours & travels team.
• Provide sales support to the location 
• Be the main contact to Selina Reservations center. 
• Manage communication with guests and deal with complaints. 
• Work closely with the back-office team, including inventories and reports. 
• Learn how to order office supplies and materials by min and max list. 
• Ensure standard customer service. 
• Day-to-day support to the housekeeping department 
• Create a community experience in collaboration with the community team. 
• Work closely with the Cowork supervisor to incorporate Selina's values into the cowork offerings, as well as our messaging and marketing. 

Besides the Selina ultimate learning experience... You also receive: 

• Transportation Voucher 140,000 COP
  
  
• 2 meals/day at Location
  
  
• Free accomodation in dorms during your internship
  
  
• Full free access to the Selina CoWork spaces, culture, and wellness activities.
  
  
• Your birthday is time off!
  
  
• Discounts on Selina products and services for you, your family, and friends.
  
  
• 3 Free Days Accommodation (Dorms) in any Selina
  
  
• Certificate of completion
  
  

It only takes to be :

• Currently enrolled in the university studying tourism or hospitality
• Able to provide a university letter confirming the internship period
• Ready to learn and have fun but more importantly to immerse into a brand-new definition of Hospitality.

This will be unlike any other internship! You’ll have fun, gain incredible experience, and learn constantly.

Are you in?