Marina Operations Manager

Aldar Marinas

Gracing the azure waters of Abu Dhabi, Aldar Marinas is a collection of deluxe marinas that have been recognized by experienced yachtsmen as raising the bar for service excellence by offering premium berthing solutions to a vast variety of boats. Ranging from private berthing to commercial and water sports activities, we offer a large selection of berths to choose from, tailored to our members’ preferences. Our vision is to create the ultimate hub for all boating needs and to welcome our members onboard to enjoy a full range of marina services.

About the job

• Leading day-to-day marina operations, service standards, and overall guest experience

• Strong marina operational and technical knowledge, with hands-on understanding of marina infrastructure, systems, and assets

• Proven experience managing marina projects, including new marina developments, refurbishments, upgrades, and operational enhancements

• Team leadership, on-job training, staff scheduling, payroll, and attendance management

• Active involvement in marina budgets, financial planning, cost control, and CAPEX management

• Planning and overseeing annual marina maintenance programs, technical inspections, and operational readiness

• Overseeing projects, reporting progress, and following up with contractors, consultants, and suppliers to ensure timely and compliant delivery

• Liaising with officials and authorities as required, including permits, inspections, approvals, and regulatory compliance

• Identifying areas of facility improvement and implementing operational and technical solutions

• Communication of marina philosophy and acting as the marina’s internal and external representative

• Managing boat owner requests and complaints, directing teams to ensure resolution and customer satisfaction

• Maintaining oversight of marina safety, hazards, and operational risks, ensuring corrective actions are implemented

• Keeping senior management updated on marina performance, financial position, atmosphere, and guest sentiment

• Knowledgeable about VIPs, yacht arrivals, and special events, ensuring appropriate engagement

• Leading OSH management, emergency response, incident reporting, and risk management programs

• Ensuring compliance with Marina Standards & Operational Manual, Aldar Marinas policies, and authority requirements

• Undertaking additional responsibilities as required for the efficient, safe, and commercially successful operation of the marina

Equal Opportunity Statement

Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.

• Strong knowledge of Marina Operations
• Strong customer service orientation with excellent interpersonal and communication skills.
• Solid organizational and multitasking abilities with attention to detail.
• Problem-solving skills and ability to make sound decisions under pressure.
• Knowledge of industry regulations and standards, as well as a commitment to upholding high service standards.