State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo

Hospitality Management
The Hospitality Management section of SSSAT trains middle managers capable of taking on managerial roles in hotel establishments and collective households.
Students receive comprehensive training taking into account current and future requirements of the Swiss and international hospitality sector. The school theory classes—which comprise practical experience, case studies and seminars—and work placements allow future managers to acquire professional skills on a practical and intellectual level. SSAT graduates are creative experts capable of motivating staff and managing a hotel.

Tourism Management
The Tourism Management section of SSSAT trains tourism managers capable of taking on managerial roles in companies in the tourism industry such as tour operators, travel agencies, airlines, tourist transport companies, holiday villages, tourist offices etc.

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Students who successfully complete the cycle of studies and pass the final examinations are awarded the title of “Diploma of Swiss tourism specialist HF/ES/SSS”, a title recognised by the Swiss Confederation and by EU member states under bilateral agreements between Switzerland and the EU.

Quality and service are the cornerstones of any business enterprise, particularly in the service sector and specifically in the tourist, hotel, and bar and restaurant industry.

Here, the key to a successful relationship between service provider and customers is an ongoing commitment to building and nurturing a culture of hospitality. This must not be a one-time objective, but an ongoing effort.

People are the mainstay of any business, and cultivating their motivation, commitment, skills and creativity is paramount, for these are the key ingredients for successful decision-making and development of innovative ideas at all levels, from company employees through middle management to top-level management.

That is why we place people at the heart of all that is taught here at the State Tourism and Hotel Management School (SSSAT). Our aim is to produce versatile middle managers and provide the sector as a whole with a stimulus for ongoing improvement.

Finally, people (students, teachers and business professionals) are also the driving force behind another of our School’s commitments. Our school is a reference point and a venue for sectoral meetings aimed at promoting dialogue between economic stakeholders, the media and the general public.