Convento de Cabanas
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Guest Relations & Operations Coordinator – Convento de Cabanas (Portugal)
Nestled in a beautifully restored former Benedictine convent dating back to the 17th century, the Convento de Cabanas is an exclusive boutique hotel set within 7 hectares of botanical gardens, crossed by a river and featuring a natural waterfall.
We are looking for a dynamic and hospitality-driven Guest Relations & Operations Coordinator to oversee the daily coordination of the hotel and ensure an exceptional guest experience.
Main responsibilities:
* Welcome and assist guests throughout their stay.
* Coordinate daily hotel operations and service teams.
* Ensure the highest standards of hospitality and guest satisfaction.
* Manage reservations, check-ins, check-outs and guest requests.
* Act as the main point of contact between guests, management and staff.
Profile:
* Previous experience in hospitality, boutique hotels or luxury tourism.
* Excellent communication and organizational skills.
* Fluent English required; additional languages are a plus.
* Proactive, hands-on, detail-oriented and passionate about guest service.
* Eligible to work in Portugal.
This is a unique opportunity to join a distinctive property where history, nature and personalized hospitality come together to create unforgettable experiences.
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