Effective Leadership in Modern Hospitality
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
The Hospitality Industry is a broad category of fields within the service industry that includes food & beverage service, event planning, theme parks, travel and tourism, hotels, etc. The industry uses a diverse workforce, which includes a variety of positions that may or may not have a strong educational component. Understanding this diversity and human behavior in hospitality is vital not only with the employees but also with the changing customer behavior. In this course, the participant will learn to develop organizational culture, employee experience, customer experience, and leadership. The participant will also learn to understand how change management can improve the company. The participant will be introduced to the contexts of the Experience Economy, psychological capital, DiSC® personality theory, and ADKAR change
Artificial Intelligence in Modern Business
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
Why now is the time to get interested in Artificial Intelligence?
You have probably stumbled into the term ‘artificial intelligence’ and heard some troubling discussion about how robots might be taking all of our jobs in the near term future. The amount of human work is hardly going anywhere, but the skills and knowledge needed in the majority of jobs will drastically change.
In five years’ time, you might wish that you had started working with AI five years ago
AI technology—and its applications in business—is in many ways one of the most important innovations of our time. That’s why it’s crucial to be aware of all the opportunities and challenges AI will generate in the modern business world—even if you’re not starting your own AI project yet.
This is how AI can help you perform better in your industry:
Applications of AI are surprisingly common:
Your company can automate a lot of boring and repetitive tasks with AI and robotic process automation and can target the workload of your workers to more productive tasks.
Your company’s efficiency increases and you will get more done with less effort when routine tasks are completed by AI.
Your company’s management team is able to make better decisions because you are getting information faster and more accurately for decision-making.
You can stand out from your competitors with new and better products because you will get more information from customers and product users for developing your services.
Customers will stay happy because you are able to offer them more personalized service in multiple points in the buying process.
You will be able to acquire more customers, for example with the use of lead generation chatbots.
If the benefits above would help your business, you will like this new AI basic online training course.
Boost Your Career
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
One of the cornerstones of our Boost Your Career course is the moderated exclusive expert sessions with the likes of ‘the Larry King of Podcasting’ Jordan Harbinger (whose show The Jordan Harbinger Show was voted Apple’s ‘Best of 2018’), award-winning concierge Sarah Dandashy, Guinness World Record holder as the most prolific professional blogger, and current Head of Remote at GitLab Darren Murph, and celebrity personal branding expert and author Phil Pallen.
In these sessions, you will acquire unique insights on topics such as personal branding, networking, job searching, social media marketing, and time management, which will all de facto boost your career. This course is highly valuable to any service business professional, who wants to look for a career move and needs tools to achieve it.
Valuation of Hotel Investments
EHL Hospitality Business School
This course offers the opportunity to learn about the mechanics of the hotel development process, from evaluating hotel sites to negotiating commercial contract terms. You will learn how to undertake a market feasibility plan using industry best practices, in order to provide the best possible solution for a hotel project. This course will demystify the timeframes, complexity, and players in the development process, so that you can engage into conversations with stakeholders with confidence that you understand the shared language, common terms, metrics, analysis and strategies employed.
✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅
1 HOUR FREE MASTERCLASS: Communicate and Present Like a Successful Leader
Alba Graduate Business School, ACG
Athens, Greece“Communicate and Present Like a Successful Leader”: A FREE 1-hour online masterclass specially offered by Alba Graduate Business School to help you become a more effective, confident, and charismatic communicator. You’ll grasp how to introduce yourself, share ideas orally and in writing, and keep an audience engaged.
Masters' in Tourism Innovation, Events, hospitality and experience management.
CISET - Università Ca' Foscari Venezia
Venice, ItalyThe unique opportunity to study tourism in Venice. An innovative programme offered at a Equis certified school with a 30 year long experience in tourism and hospitality education. The programme is built upon experiential learning and immersive experiences, and to foster teamwork and networking. The AI based and digital tools essential to the industry and its development are integrated transversally to each course. Hands on Labs, Industry days and classes, Special Guests’ Lectures, Live projects, and many other activities enrich this real-world learning experience.
MSc in Tourism Management, Alba Graduate Business School
Alba Graduate Business School, ACG
Athens, GreeceThe program blends the requisite specialist operational knowledge and skills, with advanced
managerial competencies, in order to educate the new generation of tourism executives. It
emphasizes the cross-cultural, moral, ethical, institutional and environmental issues in the
management of tourism organizations, while covering all specialized business and operational skills.
The strategic partnership with Costa Navarino ( the premier luxury destination in Greece) and a
series of events in collaboration with key tourism players throughout the program, as well as a well-
organized internship process strongly support the development of a professional network and
increase considerably the employability of students upon graduation.
Hospitality Concept Strategy
EHL Hospitality Business School
Lausanne, SwitzerlandThe luxury market is specific and requires a carefully defined marketing
strategy to succeed. In this course, you will develop your know-how and
skills for this market in three steps. First, you will discover the rules and
characteristics that define luxury brands and how they differentiate from
premium or fashion brands. Second, you will learn how to make strategic
choices in terms of luxury branding and communication in various
industries. Finally, you will explore how to appreciate and respond to
current challenges faced by luxury brands.
Hospitality Luxury Brand Management
EHL Hospitality Business School
Lausanne, SwitzerlandThe luxury market is specific and requires a carefully defined marketing strategy to succeed. In this course, you will develop your know-how and skills for this market in three steps. First, you will discover the rules and characteristics that define luxury brands and how they differentiate from premium or fashion brands. Second, you will learn how to make strategic choices in terms of luxury branding and communication in various industries, with a strong focus on hospitality. Finally, you will explore how to appreciate and respond to current challenges faced by luxury brands. Throughout the course, special emphasis will be placed on the hospitality sector.
Bachelor Degree in Food & Beverage Management
Royal Academy of Culinary Arts
Amman, JordanBy graduating with a bachelor’s degree in Food and Beverage (F&B) Management studies, graduates will be able to: Recognize and interpret the different trends, challenges, and scenarios in the hospitality and tourism industries. Explain the foundation and conceptual framework of hospitality businesses, from operational to managerial perspectives. Explain the role and impacts of businesses in the development of environmental, social, and financial sustainability. Develop critical thinking skills through a foundation of broad and varied academic fields of study. Demonstrate the ability to make decisions, solve problems and think critically in hospitality business-related scenarios. Negotiate and discuss hospitality business-related issues with confidence and ease. Demonstrate effective management and operational techniques in hospitality operations (hotel, F&B, events, etc.). Apply effective verbal and nonverbal communication to ensure delivering the right impression and impact when dealing with clients and colleagues.