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Practicing servant leadership
Courses Select
In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture.
Duration
14 days
Format
Online
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
Effective Leadership in Modern Hospitality
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
The Hospitality Industry is a broad category of fields within the service industry that includes food & beverage service, event planning, theme parks, travel and tourism, hotels, etc. The industry uses a diverse workforce, which includes a variety of positions that may or may not have a strong educational component. Understanding this diversity and human behavior in hospitality is vital not only with the employees but also with the changing customer behavior. In this course, the participant will learn to develop organizational culture, employee experience, customer experience, and leadership. The participant will also learn to understand how change management can improve the company. The participant will be introduced to the contexts of the Experience Economy, psychological capital, DiSC® personality theory, and ADKAR change
Duration
6 days
Format
Online
EHL Hospitality Business School
Hotel Asset Management
EHL Hospitality Business School
Hotel asset management requires a holistic overview and understanding of the complete hotel business – it is one of the few disciplines which requires both strategic thinking and analytical application. Thus, this course will enable you to develop a strong strategic perspective on what is needed to enhance value for the owner. This practical hotel industry course uses real life experiences and examples to provide an understanding of hotel asset management and the various contracts and hotel business models employed to improve performance and thus increase value. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅
Duration
1 month
Format
Online
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
Artificial Intelligence in Modern Business
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
Why now is the time to get interested in Artificial Intelligence? You have probably stumbled into the term ‘artificial intelligence’ and heard some troubling discussion about how robots might be taking all of our jobs in the near term future. The amount of human work is hardly going anywhere, but the skills and knowledge needed in the majority of jobs will drastically change. In five years’ time, you might wish that you had started working with AI five years ago AI technology—and its applications in business—is in many ways one of the most important innovations of our time. That’s why it’s crucial to be aware of all the opportunities and challenges AI will generate in the modern business world—even if you’re not starting your own AI project yet. This is how AI can help you perform better in your industry: Applications of AI are surprisingly common: Your company can automate a lot of boring and repetitive tasks with AI and robotic process automation and can target the workload of your workers to more productive tasks. Your company’s efficiency increases and you will get more done with less effort when routine tasks are completed by AI. Your company’s management team is able to make better decisions because you are getting information faster and more accurately for decision-making. You can stand out from your competitors with new and better products because you will get more information from customers and product users for developing your services. Customers will stay happy because you are able to offer them more personalized service in multiple points in the buying process. You will be able to acquire more customers, for example with the use of lead generation chatbots. If the benefits above would help your business, you will like this new AI basic online training course.
Duration
15 hours
Format
Online
Learn English with ABA English
Learn English with ABA English
With ABA English, you'll learn English the natural way, i.e., in the same way you learnt your own language. To do this, we've come up with us unique method based on videos and live classes. You can start from zero and reach the highest level (Business). Without a doubt, having a good command of English is an essential skill when you have a customer-oriented job; as it will allow you to communicate with people from all over the world.
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
Boost Your Career
Haaga-Helia University of Applied Sciences Hotel, Restaurant and Tourism Management
One of the cornerstones of our Boost Your Career course is the moderated exclusive expert sessions with the likes of ‘the Larry King of Podcasting’ Jordan Harbinger (whose show The Jordan Harbinger Show was voted Apple’s ‘Best of 2018’), award-winning concierge Sarah Dandashy, Guinness World Record holder as the most prolific professional blogger, and current Head of Remote at GitLab Darren Murph, and celebrity personal branding expert and author Phil Pallen. In these sessions, you will acquire unique insights on topics such as personal branding, networking, job searching, social media marketing, and time management, which will all de facto boost your career. This course is highly valuable to any service business professional, who wants to look for a career move and needs tools to achieve it.
Duration
1 month
Format
Online
EHL Hospitality Business School
Valuation of Hotel Investments
EHL Hospitality Business School
This course offers the opportunity to learn about the mechanics of the hotel development process, from evaluating hotel sites to negotiating commercial contract terms. You will learn how to undertake a market feasibility plan using industry best practices, in order to provide the best possible solution for a hotel project. This course will demystify the timeframes, complexity, and players in the development process, so that you can engage into conversations with stakeholders with confidence that you understand the shared language, common terms, metrics, analysis and strategies employed. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅
Duration
1 month
Format
Online

Free

Alba Graduate Business School, ACG
1 HOUR FREE MASTERCLASS: Communicate and Present Like a Successful Leader
Alba Graduate Business School, ACG
Athens, Greece
“Communicate and Present Like a Successful Leader”: A FREE 1-hour online masterclass specially offered by Alba Graduate Business School to help you become a more effective, confident, and charismatic communicator. You’ll grasp how to introduce yourself, share ideas orally and in writing, and keep an audience engaged.
Duration
1 hour
Format
Online / On Campus
Up Level School of Management
Master in Communication, Social Media and Digital Marketing
Up Level School of Management
Rome, Italy
What is the Master in Communication, Social Media and Digital Marketing? It is a modern and innovative Training that prepares professionals in the field of Digital Marketing and online business communication.
Duration
4 months
Format
Online / On Campus
CISET - Università Ca' Foscari Venezia
Masters' in Tourism Innovation, Events, hospitality and experience management.
CISET - Università Ca' Foscari Venezia
Venice, Italy
The unique opportunity to study tourism in Venice. An innovative programme offered at a Equis certified school with a 30 year long experience in tourism and hospitality education. The programme is built upon experiential learning and immersive experiences, and to foster teamwork and networking. The AI based and digital tools essential to the industry and its development are integrated transversally to each course. Hands on Labs, Industry days and classes, Special Guests’ Lectures, Live projects, and many other activities enrich this real-world learning experience.
Duration
1 year
Format
Online / On Campus
Alba Graduate Business School, ACG
MSc in Tourism Management, Alba Graduate Business School
Alba Graduate Business School, ACG
Athens, Greece
The program blends the requisite specialist operational knowledge and skills, with advanced managerial competencies, in order to educate the new generation of tourism executives. It emphasizes the cross-cultural, moral, ethical, institutional and environmental issues in the management of tourism organizations, while covering all specialized business and operational skills. The strategic partnership with Costa Navarino ( the premier luxury destination in Greece) and a series of events in collaboration with key tourism players throughout the program, as well as a well- organized internship process strongly support the development of a professional network and increase considerably the employability of students upon graduation.
Duration
1 year
Format
Online / On Campus
EHL Hospitality Business School
Hospitality Concept Strategy
EHL Hospitality Business School
Lausanne, Switzerland
The luxury market is specific and requires a carefully defined marketing strategy to succeed. In this course, you will develop your know-how and skills for this market in three steps. First, you will discover the rules and characteristics that define luxury brands and how they differentiate from premium or fashion brands. Second, you will learn how to make strategic choices in terms of luxury branding and communication in various industries. Finally, you will explore how to appreciate and respond to current challenges faced by luxury brands.
Duration
3 days
Format
On Campus
EHL Hospitality Business School
Hospitality Luxury Brand Management
EHL Hospitality Business School
Lausanne, Switzerland
The luxury market is specific and requires a carefully defined marketing strategy to succeed. In this course, you will develop your know-how and skills for this market in three steps. First, you will discover the rules and characteristics that define luxury brands and how they differentiate from premium or fashion brands. Second, you will learn how to make strategic choices in terms of luxury branding and communication in various industries, with a strong focus on hospitality. Finally, you will explore how to appreciate and respond to current challenges faced by luxury brands. Throughout the course, special emphasis will be placed on the hospitality sector.
Duration
3 days
Format
On Campus
I.F.S.E. Italian Food Style Education
Specialization course in Italian Cuisine for international students
I.F.S.E. Italian Food Style Education
Piobesi Torinese, Italy
The training program consists in: 👨‍🎓Institute: 1 month of classes at the Academy – full time, 5 days a week 🏢 Internship: 2 months in selected and accredited restaurants, laboratories, or hotels.
Duration
3 months
Format
On Campus
Royal Academy of Culinary Arts
Bachelor Degree in Food & Beverage Management
Royal Academy of Culinary Arts
Amman, Jordan
By graduating with a bachelor’s degree in Food and Beverage (F&B) Management studies, graduates will be able to: Recognize and interpret the different trends, challenges, and scenarios in the hospitality and tourism industries. Explain the foundation and conceptual framework of hospitality businesses, from operational to managerial perspectives. Explain the role and impacts of businesses in the development of environmental, social, and financial sustainability. Develop critical thinking skills through a foundation of broad and varied academic fields of study. Demonstrate the ability to make decisions, solve problems and think critically in hospitality business-related scenarios. Negotiate and discuss hospitality business-related issues with confidence and ease. Demonstrate effective management and operational techniques in hospitality operations (hotel, F&B, events, etc.). Apply effective verbal and nonverbal communication to ensure delivering the right impression and impact when dealing with clients and colleagues.
Duration
3 year 3 months
Format
On Campus
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