Organizational performance stems from a clear understanding of the overall business objectives, strategies, and processes. The foundation of every hospitality operation lies on the shoulders of the employees’ comprehension of their own roles and responsibilities, as well as how they collaborate with each other. Trust, communication, and mutual respect are key characteristics that not only build strong teams, but strengthen the overall organizational capacity. In this course, you will develop a profound understanding of what constitutes a high performing team and fundamental knowledge guiding effective collaborations throughout the entire organization.
✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅
Delivering high-impact, compelling presentations can take your career to the next level. In Powerful Presentations, two professional speakers break down how to structure, design, and deliver incredible presentations. From beating ‘stage fright’ to tackling technology issues, you’ll learn how to become a stronger speaker, whether you’re in the classroom, board room or a conference stage.
The Hospitality Industry is a broad category of fields within the service industry that includes food & beverage service, event planning, theme parks, travel and tourism, hotels, etc. The industry uses a diverse workforce, which includes a variety of positions that may or may not have a strong educational component. Understanding this diversity and human behavior in hospitality is vital not only with the employees but also with the changing customer behavior. In this course, the participant will learn to develop organizational culture, employee experience, customer experience, and leadership. The participant will also learn to understand how change management can improve the company. The participant will be introduced to the contexts of the Experience Economy, psychological capital, DiSC® personality theory, and ADKAR change
One of the cornerstones of our Boost Your Career course is the moderated exclusive expert sessions with the likes of ‘the Larry King of Podcasting’ Jordan Harbinger (whose show The Jordan Harbinger Show was voted Apple’s ‘Best of 2018’), award-winning concierge Sarah Dandashy, Guinness World Record holder as the most prolific professional blogger, and current Head of Remote at GitLab Darren Murph, and celebrity personal branding expert and author Phil Pallen.
In these sessions, you will acquire unique insights on topics such as personal branding, networking, job searching, social media marketing, and time management, which will all de facto boost your career. This course is highly valuable to any service business professional, who wants to look for a career move and needs tools to achieve it.
This course offers the opportunity to learn about the mechanics of the hotel development process, from evaluating hotel sites to negotiating commercial contract terms. You will learn how to undertake a market feasibility plan using industry best practices, in order to provide the best possible solution for a hotel project. This course will demystify the timeframes, complexity, and players in the development process, so that you can engage into conversations with stakeholders with confidence that you understand the shared language, common terms, metrics, analysis and strategies employed.
✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅