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Find Hospitality Courses & Degrees

COVID-19: Hospitality Operations
eHotelier - eAcademy
Certificate: A certificate is included on successful completion of the course Who should take this course: All line staff, supervisors and managers What you will learn: You will be guided through detailed procedures of hospitality operations in the COVID-19 world including: About coronavirus Personal safety Cleaning protocols Responding to customers What's changing? Benefits: The course will provide you with a detailed understanding of the required procedures and the confidence to work safely for the benefit of your guests
Duration
1 hour
Format
Online
Hotel Management Fundamentals: Kickstart Your Career Success
Courses Select
Learn how to be a stand out talent in hospitality, think like a manager, plan your career, set yourself up for success!
Duration
Self-paced
Format
Online
TripAdvisor Domination For Hotels & Hospitality Management
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Hospitality Management: Improve Your TripAdvisor Ranking And Bring Customers 2019
Duration
Self-paced
Format
Online
Source and Use Information on the Hospitality Industry
eHotelier - eAcademy
In order to work in the hospitality industry you need to have a good knowledge of how the industry functions. Being able to stay up-to-date with current trends will help to provide a good quality service to your customers. This course will help you with: Research techniques and sources of information A background of the industry and its structure Possible career paths and job roles Trends and recent impacts on the industry
Duration
3 hours
Format
Online
Digital Marketing Specialization
Courses Select
Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.
Manage Meetings
eHotelier - eAcademy
In many situations it is important to gain input from a number of people. When planning and managing a meeting it is important to be able to organise yourself correctly and ensure the meeting is carried out correctly. What you will learn: Styles and types of meetings Developing meeting agendas Formal meeting procedures How to conduct and control a meeting
Duration
3 hours
Format
Online
Work Effectively in Hospitality Service
eHotelier - eAcademy
Working in the hospitality industry is fun and provides you with a realistic glimpse of your future career. Although the industry is broad and varied Planning Providing service and interacting with team members and customers Carrying out your duties and completing operational tasks Completing end of shift duties
Duration
3 hours
Format
Online
Participate in Safe Work Practices
eHotelier - eAcademy
Occupational health, safety and security is a legal requirement for every workplace. This course will help you understand: OH&amp Security procedures and requirements Emergency procedures How to provide a safe and secure workplace
Duration
4 hours
Format
Online
Manage Operational Plan
eHotelier - eAcademy
This course covers the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans. Operational planning requires a high level of planning and organisational skill. Hospitality managers are often responsible for creating and implementing new workplace initiatives. Manage Operational Plan course will assist you in: Defining planning needs Developing operational plans Implementing the plans Monitoring and evaluating the success of the plans
Duration
5 hours
Format
Online
Lead and Manage People
eHotelier - eAcademy
A successful supervisor or manager knows how to get the best out of their staff. This course will help you understand: Staff motivation theory and workplace applications What it takes to be a good leader The skills involved in management How to set a good example for staff The importance of teams and how to manage them
Duration
4 hours
Format
Online
Launder Linen and Guest Clothes
eHotelier - eAcademy
Laundry operations are specialised and very few hotels offer a full service. Care of linen as well as guest and staff clothing is very important. This course covers: Sorting of laundry items How to choose the correct laundering conditions Safe operation of laundry equipment How to package, store and present laundry items
Duration
4 hours
Format
Online
Make a Presentation
eHotelier - eAcademy
Being able to make a presentation well is often important to the success of your job. This course describes: How to plan for a presentation Types of visual aids and supporting material for presentations How to carry out the presentation successfully How to interact with the audience
Duration
5 hours
Format
Online
Manage Conflict
eHotelier - eAcademy
In this course you will learn how to work effectively with other people in your workplace. The course covers: Developing effective workplace relationships Contributing to workplace activities Dealing effectively with issues, problems and conflict
Duration
5 hours
Format
Online
Implement and Monitor Environmentally Sustainable Work Practices
eHotelier - eAcademy
This course applies to those with responsibility for a specific area of work or who lead a work group or team. It addresses the knowledge, processes and techniques necessary to implement and monitor environmentally sustainable work practices, including the development of processes and tools such as Identifying areas for improvement Developing plans to make improvements Implementing and monitoring improvements in environmental performance.
Duration
4 hours
Format
Online
Source and Present Information
eHotelier - eAcademy
This course covers the skills and techniques required to conduct basic research and present information in response to an identified need. This requires you to: Source information appropriate to the situation Analyse Use communication skills to convey the message
Duration
2 hours
Format
Online
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