Find Hospitality Courses & Degrees

The number of adults 65 and over is growing fast; it’s an exciting time for those interested in careers serving seniors. How can you be sure you’re meeting the needs of seniors and providing a superior experience?

Address your customers where they spend their time. 80% of network traffic consists of videos. Consumers remember video-containing material better than text or still pictures. A modern company is not relevant if the customer encounter is not of high quality also online. Using videos you may encounter your customers online effectively and impressively. Video marketing is not expensive nor too difficult

The sales landscape has changed dramatically during the last 10 years. Modern buyers are now empowered and more independent in their buying process. Modern sales professionals have to learn how to engage and influence buyers in modern sales channels such as social media. In this course, we will go through all the essential elements for understanding and implementing social selling in practice. You will learn how to use social channels such as LinkedIn and Twitter in the sales context. This course covers all the essential skills and techniques in order to use social media in your sales efforts as well as teach you why and how to use essential social channels professionally. During this course, you will learn how to prospect and approach new customers as well as how to leverage content and social channels effectively for maintaining and developing existing customer relationships. This course provides you with all the necessary skills needed to integrate social selling practices into your sales process. The course consists of 19 videos of short online lectures and practical hands-on screenshare videos.

Great branding matters whether you are a start-up or a legacy business. Creating successful brands follows a process that is part art and part science. Learn the value of branding and how it is researched, shaped and executed at successful hospitality brands around the world. The process of branding is a collaborative, multi-faceted process led by a team of right-brain (creatives) and left-brain (pragmatists) thinkers. This course is highly valuable to a number of audiences: advanced university students of marketing and brand management, middle and senior managers in the hospitality and service sector aiming to create or strengthen the company brand, and for parties dealing with increasing long-term company value through strategic brand design. You will learn how to move through the research and strategy phases through the creative process to arrive at a brand that is distinctive and desirable. This course helps you understand the process and deliverables, then offers templates and exercises for you to build your own hospitality brand. The participants are expected to watch all the video content under each module, acquaint themselves with additional materials provided, and then take the quizzes. The quiz can be taken 3 times and we recommend that participants watch the videos and practise until they feel they master the topic.

Distribution has become the main battleground for hoteliers to maximize exposure and revenues. You will learn to create and sustain competitive advantage by carefully designing, developing, maintaining and managing the distribution channel mix. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

Digital marketing has emerged as the pillar of many businesses’ promotion and branding strategy. In this online course, you will gain general knowledge about the principles of digital marketing and acquire the skills, analytical techniques and approaches to apply digital strategies effectively for customer acquisition, engagement and retention. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

The Master of Science (MSc) in Hospitality Business Innovation is designed for professionals in the hospitality industry who recognise the benefits of postgraduate education in hospitality management in the digital age. The programme is designed to nurture future leaders of the hospitality industry. Students must complete one introductory workshop (1 credit) and 10 compulsory subjects (3 credits each) to satisfy the graduation requirements.

Prepare for success in an exciting, fast-growing and highly competitive business With its focused and practical learning approach, this master’s will give you the skills to lead marketing projects and develop effective marketing strategies – skills which are highly sought-after throughout the industry.

Do you find it difficult to determine the best approach for reaching consumers in the face of today’s digital transformations with the proliferation of channels and platforms available? And even once you've identified a strategy, have you struggled to execute it across all channels? Businesses in hospitality and beyond are facing an unprecedented digital disruption that makes staying on top of the latest digital marketing innovations more important than ever. How can you reach and customers in this new landscape. Inbound marketing is the key. It’s a strategy that focuses on attracting and engaging customers through valuable and relevant content. Rather than using traditional outbound marketing tactics like advertising or cold calling, businesses use inbound marketing to provide value to potential customers at every stage of the buying journey—from awareness to consideration to decision. By creating and sharing valuable content, businesses can attract qualified leads and convert them into customers. In this course, we’ll study best practices of digital marketing tactics such as content marketing, social media marketing, email marketing, and search engine optimization (SEO). We’ll look at proven ways to increase new bookings and repeat business. By providing valuable and relevant content, hospitality businesses can establish themselves as experts in their field and build trust with potential customers, leading to increased bookings and repeat business. After this course, you will better understand how to create and implement an effective inbound marketing strategy that will increase both lead generation and conversion rates.

La certificación de referencia en Marketing Digital. Obtén una visión 360º de todo el Marketing Digital y domina todos los canales, métricas, herramientas y metodologías.

Las estrategias de marketing y de turismo electrónico están experimentando una transformación profunda esencialmente por los cambios de los valores y experiencias de los consumidores, así como por la globalización de los mercados.

Las empresas turísticas enfocadas al servicio al cliente tienen una gran ventaja competitiva para conseguir una alta satisfacción en el usuario final. Este curso aporta los conocimientos y las herramientas para lograrlo.

El Posgrado en Gestión de Proyectos Turísticos, Marketing e Inteligencia Emocional aporta las herramientas necesarias para el conocimiento estratégico de una empresa, combinando el análisis y el desarrollo de técnicas, e integrando nuevas herramientas dentro del Coaching y la Inteligencia Emocional del sector turístico, y enfocadas a la última evolución del marketing, con orientación al cliente y generando experiencias de valor.

Formación que capacita a los profesionales como directivos/as digitales para innovar y renovar los procesos digitales de funcionamiento interno y la cultura empresarial de las empresas turísticas, adaptarlas a las nuevas tendencias de la “transformación digital” y la internacionalización, y mantenerse activas en los distintos ecosistemas del sector turístico y hotelero.