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Find Hospitality Courses & Degrees

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Marketing: Customer Needs and Wants
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Understanding who your customers are and what they need and want is at the heart of successful marketing strategies. In this course you will explore how to identify and classify customers and the different methods that marketing professionals use to shed light on how they make purchase decisions.
Duration
10 hours
Format
Online

Free

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Write Professional Emails in English
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This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.
Duration
14 hours
Format
Online

Free

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Doing more with Google Sheets
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Google Sheets is a robust, cloud-based application that empowers you to create sophisticated spreadsheets. Whether you are working at your desk—or from your smartphone or tablet on-the-go—Google Sheets helps you organize, analyze, and share your most important data.
Duration
5 hours
Format
Online

Free

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Work Smarter, Not Harder: Time Management for Personal & Professional Productivity
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You will be able to gain and apply your knowledge and understanding of personal and professional awareness, organization and commitment, and use the tools, methods and techniques that you have learned in goal setting, prioritization, scheduling, and delegation to overcome time management challenges and enhance productivity.
Duration
5 hours
Format
Online
Improving Communication Skills
Improving Communication Skills
Learn how to communicate more effectively at work and achieve your goals.

Free

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Managing Talent
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In this course, you will learn best practices for selecting, recruiting, and onboarding talent. You will also learn about the key approaches to measuring performance and evaluating your employees. In addition, you will learn how to develop and coach your talent so that they can realize their full potential at work. Altogether, you will gain a thorough understanding of the complete cycle of managing talent and creating a robust talent pipeline for your team and organization.
Duration
12 hours
Format
Online

Free

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The Manager's Toolkit: A Practical Guide to Managing People at Work
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The aim of this course is to give you a practical guide to managing people at work.
Duration
1 day
Format
Online

Free

The Hong Kong Polytechnic University's School of Hotel and Tourism Management
English@Work: Basic Interview Skills
The Hong Kong Polytechnic University's School of Hotel and Tourism Management
Based on advice from accomplished professionals in the business, HR and academic field, we have created a course that helps you build a solid foundation to succeed in job interviews and get that ultimate call. This course will change the way you prepare for and perform in job interviews.
Duration
Self-paced
Format
Online
eHotelier - eAcademy
COVID-19: Hospitality Operations
eHotelier - eAcademy
Certificate: A certificate is included on successful completion of the course Who should take this course: All line staff, supervisors and managers What you will learn: You will be guided through detailed procedures of hospitality operations in the COVID-19 world including: About coronavirus Personal safety Cleaning protocols Responding to customers What's changing? Benefits: The course will provide you with a detailed understanding of the required procedures and the confidence to work safely for the benefit of your guests
Duration
1 hour
Format
Online
eHotelier - eAcademy
COVID-19 Awareness
eHotelier - eAcademy
COVID-19 Awareness is a short but comprehensive course on how to prevent, control, communicate and manage coronavirus (COVID-19) incidents in hotels. Designed by eHotelier specifically for the hospitality industry, this course is relevant for all hotel and hospitality professionals.
Duration
30 minutes
Format
Online
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Front Desk (Office) Safety & Security from A to Z
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Understand that we are not "sitting ducks" in these positions, but we actually have control over many aspects of violence in these spaces.
Duration
6 hours
Format
Online
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Communication Skills for Hospitality Front office Associates
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Communication Skills for Front office staff How to engage with guests Do and Dont in communication with guests How to communicate while checking in at hotel how to communicate while checking out from hotel Talking confidently with Hotel guests
Duration
43 minutes
Format
Online
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Successful Events: Event Planning, Marketing & Management
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Create a single successful event or event-series with effective event promotion, planning, management and monetization
Duration
6 hours
Format
Online
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Spreadsheets for Beginners using Google Sheets
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This 2-hour long project-based course is an introduction to spreadsheets. We’ll be using Google Sheets in this project, which is the free spreadsheet program offered by Google. With that said, most of the concepts that you will learn in this project will be applicable to other spreadsheet programs, such as Microsoft Excel.
Duration
2 hours
Format
Online
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Become Outstanding Receptionist
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A complete receptionist training course. Learn persuasive & influential receptionist skills for outstanding performance.
Duration
2 hours
Format
Online
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