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Find Hospitality Courses & Degrees

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The fundamentals of hotel distribution
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In today’s hotel sector an increasingly complex network of traditional and web based channels have to be managed to insure hotel success. Key questions include: how should you distribute over the web? What should you include on your brand.com website so people book through it? How can you maximise the potential of online travel agents (OTAs)? With the distribution environment both highly complex and constantly evolving, this course will give you comprehensive foundation of current industry practices to help jump start your career in this fascinating domain.
Duration
16 hours
Format
Online

Free

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Social Media Management
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This course equips you with critical content creation and management skills. You’ll learn how to create effective social media posts and how to create a strong brand to help you build a social media presence. You’ll also learn how to establish an ongoing process to manage your content. This includes setting up a content calendar, managing and moderating your posts, analyzing data for insights and iteration, and how to increase post effectiveness. You will end the course with real-world application of your skills through a content management project.
Duration
11 hours
Format
Online

Free

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Sales Pitch and Closing
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In Course 3 of the Art of Sales Specialization, you will learn how to give great presentations with dashing style and self-confidence. You will also learn how to ask the looming closing question. Finally, you will learn how to develop your brand and go above and beyond for your clients.
Duration
14 hours
Format
Online

Free

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The Art of Sales: Mastering the Selling Process Specialization
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Offered by Northwestern University Learn to Master the Art of Sales. Become as Efficient and Effective at Selling as Possible
Duration
4 months
Format
Online
Improving Communication Skills
Improving Communication Skills
Learn how to communicate more effectively at work and achieve your goals.

Free

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Marketing: Customer Needs and Wants
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Understanding who your customers are and what they need and want is at the heart of successful marketing strategies. In this course you will explore how to identify and classify customers and the different methods that marketing professionals use to shed light on how they make purchase decisions.
Duration
10 hours
Format
Online
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Fundamentals of Sales & Marketing Management for Hospitality
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Understanding latest trends in sales management, organisation, budgeting, planning, recruiting, training. The sales department is one of the key departments in hospitality not only because it brings sales but also helps in understanding customer demands and experiences required through market intelligence. The sales department is responsible to position the hotel, price, distribution, and promotion to not only end consumers but also to B2B and intermediaries. In this course, we will learn theoretical aspects of sales management with practical tips and examples from hotel industry with templates and checklists. We will be covering - Concepts of Marketing - Organization and Roles of Sales Managers - Recent Trends impacting sales managers - Ethics in sales - Sales Planning, Budgeting and forecasting If you feel any topic is missing, write to us
Duration
Self-paced
Format
Online
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The Complete Digital Marketing Course - 12 Courses in 1
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Master Digital Marketing: Strategy, Social Media Marketing, SEO, YouTube, Email, Facebook Marketing, Analytics & More!
Duration
Self-paced
Format
Online
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Event Planning Foundations
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Do you excel at bringing people together? Turn your passion for event planning into a career. Event planners are employed in every industry. They bring teams together to achieve goals, celebrate milestones, bond outside the office, and work more productively. This course will give you tips, tricks, and techniques to make your next event a success—whether it's your first or fifty-first. Valerie Berry covers topics such as understanding your client's objectives, selecting a venue, getting the right technology in place, negotiating a budget, and building menus. Plus, learn how to manage the thousands of details that occur in the two weeks leading to an event, and follow up afterwards to make sure your clients and your vendors are satisfied.
Duration
1 hour
Format
Online
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Research Methods in Tourism Studies
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Explore the science of research methods in relation to analysing the travel and tourism industries.
Duration
1 month
Format
Online
Hotel Institute Montreux
Digital Marketing for Hoteliers
Hotel Institute Montreux
This course will provide you with the theoretical knowledge and practical skills to design a digital marketing strategy for a hotel and hospitality enterprise.
Duration
1 month
Format
Online
hotel.school
Connectivity and Distrubution
hotel.school
How can you optimize and maximize distribution channels to drive top-line revenue while optimizing profits? Over the last 20 years the Distribution landscape for hotels has evolved at a very fast pace, with new opportunities to reach a wide array of customers across different geographies (also adding a layer of complexity to the optimisation of channel mix). Driven by the advent of globalization and the internet, Distribution is the new battleground for hoteliers to maximise exposure and revenue. Created by Shailesh Pallipuram, a senior executive in Revenue and Distribution management with over 15 years experience in leading global chains like IHG, Hilton and Hyatt. He is currently the Vice President of Channels for IHG across Europe, Middle East, Asia
Duration
1 month
Format
Online
hotel.school
Social Media Management in Hospitality
hotel.school
How can you use social media to connect and reach new audiences, build trust, gain valuable insights, improve customer experience, grow your brand and drive top-line revenue? Consumer influence is growing, as they use the social web to engage in discussions around the products they purchase, and those discussions are happening without the hospitality brands being able to control them. In this new and ever-changing media environment, Social Media and Content have become a fundamental tool of communication for hospitality organisations, and a must-have skill in the global hospitality industry. Your Subject Matter Expert is Sylvia Smith, currently DOSM at Andaz Mayakoba Resort Riviera Maya responsible for managing daily operations of the 214-room lifestyle resort, driving sales, marketing, PR and social media strategy, and leading a team of 20 associates in sales, marcom and events. Sylvia has extensive leadership experience in iconic hospitality companies such as Hyatt, Preferred Hotels, Disney and Leading Hotels of the World.
Duration
1 month
Format
Online
SHMS Swiss Hotel Management School
Organizational Alignment: Mapping Guest Experience to Employee Experience
SHMS Swiss Hotel Management School
This program will address how to develop a values-driven workplace culture by creating proprietary decision frameworks steeped in core values and principals.
Duration
15 hours
Format
Online
Swiss Hotel Management School
Customer Experience Design: 1.Differentiation strategies for brand positioning
Swiss Hotel Management School
This program explores why ultra-personalized services are the key to customer engagement, and customer value creation is the most important and crucial part of every business.
Duration
15 hours
Format
Online

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