Find Hospitality Courses & Degrees

COVID-19 Awareness is a short but comprehensive course on how to prevent, control, communicate and manage coronavirus (COVID-19) incidents in hotels. Designed by eHotelier specifically for the hospitality industry, this course is relevant for all hotel and hospitality professionals.

Certificate: A certificate is included on successful completion of the course Who should take this course: All line staff, supervisors and managers What you will learn: You will be guided through detailed procedures of hospitality operations in the COVID-19 world including: About coronavirus Personal safety Cleaning protocols Responding to customers What's changing? Benefits: The course will provide you with a detailed understanding of the required procedures and the confidence to work safely for the benefit of your guests

Designed for employers and employees of takeaway food establishments, our online course outlines best practices to ensure you and your employees can return to work safely following COVID-19.

Learn how to transition your recruitment and onboarding processes online with this course for business and HR professionals.

Highly educated and professional managers who can meet the challenges of today’s modern and evolving tourism industry are essential for the economic development of tourism-oriented countries. The American four-year BSc Hospitality and Tourism Management program offered at RIT Croatia, in Dubrovnik, prepares students for professional and managerial positions in the field of business and tourism.

The sales landscape has changed dramatically during the last 10 years. Modern buyers are now empowered and more independent in their buying process. Modern sales professionals have to learn how to engage and influence buyers in modern sales channels such as social media. In this course, we will go through all the essential elements for understanding and implementing social selling in practice. You will learn how to use social channels such as LinkedIn and Twitter in the sales context. This course covers all the essential skills and techniques in order to use social media in your sales efforts as well as teach you why and how to use essential social channels professionally. During this course, you will learn how to prospect and approach new customers as well as how to leverage content and social channels effectively for maintaining and developing existing customer relationships. This course provides you with all the necessary skills needed to integrate social selling practices into your sales process. The course consists of 19 videos of short online lectures and practical hands-on screenshare videos.

This Receptionist Training Diploma will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices. Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These online courses are open to everyone, all you need is an interest in learning! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date. What are the requirements? You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection (or access to one) What skills will I gain? Learn to produce standard documentsGain knowledge of receptionist and telephone handling skillsLearn key Microsoft Office programs and social media handlingBecome a master of data management and record keepingGain extensive knowledge of planning travel and accommodationGain excellent management and customer handling skillsLearn to provide customer service to the highest standard What is the target audience? Job hunters & School leaversCollege or University student & graduatesPersonal assistant & ReceptionistAssistant for company directorNew or Temporary staffSwitchboard operator & Front desk operatorOffice clerk & Administration AssistantTravel managers & tour assistantsFront desk supervisor or manager How will I be assessed? At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? Those who successfully pass this course will be awarded a Diploma in Reception Training What career can I get? You could become any of the following: ReceptionistTelephone Interviewer

This Hotel Receptionist & Opera PMS Hotel Software Training course will teach you the basic office skills necessary to excel as a Hotel Receptionist. Build knowledge at your own pace and study various subjects, such as Microsoft Office, Telephone etiquette, the reservation process and database management. Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date. *Please note that Opera PMS software is not included with this course What are the requirements? You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection and Microsoft Office installed on to it (or access to one) What skills will I gain? Produce standard documents and learn how to handle difficult customersGain practical knowledge of communication over the telephoneBecome a master of Microsoft Office and Social Media handlingUnderstand accurate data management and record keepingLearn how to efficiently arrange travel and accommodationLearn best practice for management and customer service What is the target audience? Job hunters & School leaversCollege or University student & graduates How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Hotel Receptionist & Opera PMS Hotel Software Training Certificate. What careers can I get with this qualification? With this diploma, you are able to fulfil various roles, such as: Switchboard OperatorFront Desk OperatorFront Desk SupervisorFront Desk ManagerHotel Receptionist [sg_popup id=148266]

This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP. What are the requirements? You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. What skills will I gain? Produce standard documents and learn how to handle difficult customersGain practical knowledge of communication over the telephoneBecome a master of Microsoft Office and Social Media handlingUnderstand accurate data management and record keepingLearn how to efficiently arrange travel and accommodationLearn best practice for management and customer service What is the target audience? Job hunters & School leaversCollege or University student & graduates How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Hotel Receptionist Training Certificate. What careers can I get with this qualification? With this diploma, you are able to fulfil various roles, such as: Switchboard OperatorFront Desk OperatorFront Desk SupervisorFront Desk ManagerHotel Receptionist

Would you like a well-paid job with room for progression? Course Description: Those working in an administration or reception role will often be promoted once they have sufficient experience, so it’s a good way to get your foot in the door of your chosen industry. We provide a course which will give you practical knowledge and training in the fundamentals of administration and reception. Understand the role itself, and learn all of the skills needed. You will be trained in word processing, spread sheets, PowerPoint and other relevant software. As well as this, you’ll understand the relevant office and admin tasks and will be able to deliver excellent customer service. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These online courses are open to anyone, all you need is an interest in learning! We give you access to world-class learning led by IAP. What are the requirements? You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection (or access to one) What skills will I gain? The course provides the the opportunity to gain recognised skills in: Microsoft Word, Excel, Powerpoint, and OutlookDiary management, record keeping and filingBusiness, report and e-mail writingHandling confidential documentsTaking notes, dictating, and proofreadingArranging interviews, bookings, and travelDelivering mailSpeed reading and speed typingCreating an effective CV and cover letterReceptionist, customer service skills, and telephone skills What is the target audience? Job hunters & School leaversCollege or University student & graduatesThis course is ideally suited to anyone hoping to gain employment in an office based role, you don’t have to have experience How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Office Administration & Reception Skills Certificate. What career can I get? With this qualification, there are various roles open to you, including: ReceptionistVeterinary ReceptionistMedical ReceptionistSecretaryLegal SecretaryOffice AdministratorOffice AssistantExecutive AssistantPersonal Assistant

If you want to be a hotel Receptionist then this course is a must. Hotels around the world use Opera PMS Hotel Booking Software, so having this qualification on your CV is highly beneficial and will give you an advantage over your competition. During this course you will become an expert user of the software. This course would be perfect for anyone who has reception experience and needs to get certified. Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date. *Please note that Opera PMS software is not included with this course What are the requirements? You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection and Microsoft Office installed on to it (or access to one) What skills will I gain? Get to grips with the basics of Opera, like logging in and profile creationGain a full understanding of the booking process on Opera, like locating, cancelling, and amending reservationsLearn to check guests in and out on OperaDevelop the ability to carry out cashier functions with OperaGet to know the other functions of Opera, like alerts, room status, and tracesFinally, become a master of creating reports on Opera What is the target audience? This course would be suitable for anyone with reception experience who needs to use OperaThis course would also be useful for anyone seeking employment as a Hotel Receptionist, as many hotels use the software How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Opera PMS Hotel Software Training Certificate.

The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP. What are the requirements? You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you. What skills will I gain? By enrolling to this course, you’ll learn how to conduct administrative procedures.In this course, you’ll learn how to produce standard documents.This course will teach you about report and letter writing.On completion of this course, you’ll learn master key Microsoft Office programs.Having this course, you will become masters of data management and record keeping.Logging in to this course, you’ll develop your typing speed.This course gives you the knowledge in CV and cover letters writing.In this course, you’ll gain the best management, receptionist and customer service skills.At the end of this course, you can be the motivator of your employees. What is the target audience? Job hunters & School leaversCollege or University student & graduatesPersonal assistant & ReceptionistAssistant for company directorNew or Temporary staffOffice Administrators & Office managersOffice clerk, Marketing assistant & Administration AssistantSecretary or ExecutiveWeb content writers & BloggersTechnical, business & Report writers How will I be assessed? At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills. Those who successfully pass this course will be awarded a Office Admin & Reception Skills Diploma.

This Professional Reception Management Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices. Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP. What are the requirements? You must be 16 or overYou should have a basic understanding of English and basic IT knowledgeYou will need a computer or tablet with internet connection (or access to one) What skills will I gain? Learn to produce standard documentsGain excellent customer service and communication skillsGain knowledge of receptionist and telephone handling skillsLearn to use essential Microsoft Office programs and get to grips with social media handlingMaster data management and record keepingGain extensive knowledge of arranging travel and accomodationGain excellent management and customer handling skills What is the target audience? This course would be an excellent choice if you have some reception experience and hope to progress in your career. But, it would also be suitable for those with no experience in reception, like job seekers or school leavers. Reception is a good way to get your foot in the door of your chosen industry. How will I be assessed? At the end of the course learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate. What Certification am I going to receive? If you pass the exam successfully then you will be awarded a Professional Reception Management Training Certificate. What careers can I get? With this qualification, you could become any of the following: Telephone InterviewerReceptionistFront Desk Operator

Training to cultivate versatile professionals specialising in operations and advanced corporate management: able to take control of any part of a hotel business.