Find Hospitality Courses & Degrees

The diploma is divided into 3 modules: Developing Customer Service Skills - learn to work with customers, how to listen and communicate and more. Developing Telephone handling and administrative skills - learn to deal with security, how to communicate via telephone, database management and more. Developing Business Communication Skills - develop CV writing skills, business writing skills, interview skills and get to grips with the Microsoft Office suite.

Build on your administrative support and organisational skillsGet into terms with the aspects of phone etiquettesEnhance your business writing, time management and meeting skillsLearn about business succession plan and what it entailsFamiliarize with the various communication strategiesUnderstand how to deal with unhappy customersDiscover good business ethics to ensure it within the workplace

The control and management of hotel real estate is a complex process with a wide variety of options for both hotel owners and companies. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic and real-world experience, Professor deRoos provides you with the tools and knowledge you need to navigate the options and make sound decisions for your hotel investment.

In order to train the best professionals in the hotel industry, CETT-UB presents the official master's in Hotel Management and Catering Management, one of the official programs in higher education with greater recognition and tradition (seventh edition and the first with official master recognition) within the current highly specialized nationwide university offer. CETT-UB has also the advantage of running its own tourism companies, including a four-star hotel, the Alimara, the first hotel in Catalonia to be certified "Guarantee Badge of Hospitality Environmental Quality”. The master has first-level managers of hospitality among its teachers team and an action-oriented methodology of learning: Group dynamics, role-play, outdoor training and coaching based on a training ensuring immediate implementation in the company.

Historical perspective of hotels and any other establishment that require a good front office department Sources of revenue for hotels Improving the meeting and function space of hotels Deciding on your desired profit margin by effectively factoring cost of rooms, foods and opportunities Different classification of hotels Target audience for hotel establishments Effectively differentiating room sales by dividing your accommodations into group rooms and transient rooms Understanding market segmentation including corporate segments, group market segments, business segments, group market segments and pleasure segments Different types and designations of hotel rooms Importance of good architecture in providing excellent hospitality service Effectively managing a hotel and its front office How to meet and greet guests and guide them to their excellent room accommodations? Determining the best mode of payment Training the front desk clerk Deciding on the best room rate structure Working with the property management system Accurately performing night audits Providing the best housekeeping services Measuring the performance of the hotel and the guest service on a regular basis

Hotel asset management requires a holistic overview and understanding of the complete hotel business – it is one of the few disciplines which requires both strategic thinking and analytical application. Thus, this course will enable you to develop a strong strategic perspective on what is needed to enhance value for the owner. This practical hotel industry course uses real life experiences and examples to provide an understanding of hotel asset management and the various contracts and hotel business models employed to improve performance and thus increase value. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan deRoos leads you through this analysis using the Hotel Valuation Software he developed with HVS International.

Our strong character as a Business School positions us as one of the international references to provide face-to-face university training in the hotel and hospitality sector. The management of tourism businesses in all its forms (hotels and tourist accommodation, catering establishments, brokerage firms, consultancies) requires a professional to have a peculiar knowledge of their management. Therefore, a key factor to leverage the most skilled employment opportunities offered and demanded by the sector is the specialized training of management professionals in the tourism sector and quality with which they are provided. In this dual-degree program (private training – private degree), the School offers specialized training in Hotel and Tourism Business Management. This theoretical training is complemented by practical training in prestigious hotel companies, which will facilitate the student's access to the working world. This Senior Management career is complemented by internships in prestigious international companies, either in the most recognized hotel chains or in the most awarded restaurants in the world.

This program provides you with in-depth training in the most critical revenue management techniques and strategies that you can apply on the job immediately.

Smart hotel asset management deals are win-win situations. To create well-structured agreements, you need to understand what is motivating the property owners, operators, and lenders.

This program aims to acquire students with professional, legal, economic and fundamental linguistic knowledge for their field, as well as learn managerial techniques and team-leading skills. Our curriculum also allows students to tackle concrete and operational professional realities throughout the programme.Upon graduation, students will be awarded Vatel Bachelor’s Degree in International Hotel Management and Advanced Diploma in Hospitality and Tourism Management by SDH Institute

Every day, senior managers of hospitality companies have to make decisions with respect to investing in new projects, raising capital, acquiring companies or disposing of existing businesses or assets. The objective of this course is to provide you with a thorough understanding of how these key financial decisions are made and which criteria and methods are used and applied in doing so. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

This course offers the opportunity to learn about the mechanics of the hotel development process, from evaluating hotel sites to negotiating commercial contract terms. You will learn how to undertake a market feasibility plan using industry best practices, in order to provide the best possible solution for a hotel project. This course will demystify the timeframes, complexity, and players in the development process, so that you can engage into conversations with stakeholders with confidence that you understand the shared language, common terms, metrics, analysis and strategies employed. ✅ HOSCO MEMBERS GET AN EXCLUSIVE 10% DISCOUNT. Use discount code EHL-HOSCO-22 at checkout ✅

Through the five courses in this certificate program, owners, developers, and designers of full-service hotels will learn to plan and design effective, financially viable hotel properties and successfully perform their roles in the hotel development process.