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Find Hospitality Courses & Degrees

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Success Metrics for Hospitality Digital Marketing
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Digital marketing is fast becoming the primary means for hospitality and related service firms to reach, engage, and transact with consumers across their multiple devices. Consumer planning, shopping, experience, and sharing through digital media is quickly changing how marketing is done, as well as how marketing effectiveness is measured. Owners and managers must be able to make effective, data-driven, analytical, and integrated decisions related to digital marketing using the right metrics and reports. These decision support tools may be generated internally and/or by vendors, like digital or social media marketing agencies. Managers must be able to understand, evaluate, and communicate recommendations in line with the firm's overall business and marketing strategies. This course provides managers with the insight and tools to do the job. This course provides managers with the insight and tools to do the job.
Duration
14 days
Format
Online
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Pricing Strategy and Distribution Channels in Hotel Revenue Management
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A smart pricing strategy is the best way to increase revenue. This course teaches you how to set prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. You'll also learn about the impact of variable pricing and discounting on revenue management in the context of price elasticity, optimal price mix, perceived fairness, and congruence with positioning and sales strategies.
Duration
14 days
Format
Online
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Price and Inventory Controls
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Technology- and Internet-savvy consumer behaviors have fundamentally changed the way in which revenue is managed. This online course encourages those schooled or experienced in traditional revenue management to elevate and fine-tune their approach to price manipulation, length of stay, and demand and availability control. This curriculum will prepare students to succeed in this new, highly competitive hospitality landscape.
Duration
14 days
Format
Online
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Search Engines and Online Selling: Stimulating Incremental Demand
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Today's consumers rely less upon traditional travel agents and more on web-based research when booking travel. In this online course you'll learn to develop online strategies designed to improve your standing in Internet search results, called Search Engine Optimization (SEO), and increase your visibility to target customers.
Duration
14 days
Format
Online
International and Cross-Cultural Negotiation
International and Cross-Cultural Negotiation
All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular?
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Learning & Development
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Give your organization a powerful competitive edge by training, retaining, and engaging your most talented employees. As an L&D Specialist, you will have the skills to engineer an effective L&D program and create a culture of learning that is aimed at solving today’s most pressing people-challenges, such as closing the skills gap, enabling the digital transformation, engaging millennials, and retaining your most talented people.
Duration
1 year
Format
Online
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Diversity & Inclusion
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Transform your organization into a diverse and inclusive place to work where everyone can thrive by adopting a modern and comprehensive approach to D&I. As a Diversity and Inclusion Specialist, you are a master in inclusive communication, understanding intercultural differences, and driving culture change through powerful diversity and inclusion initiatives.
Duration
1 year
Format
Online
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People Analytics
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Start using data to drive better, fact-based, people-decisions that ultimately benefit both the organization and its employees. As a People Analytics Specialist, you have a full analytics skillset that will enable you to drive data-driven decision-making throughout HR.
Duration
1 year
Format
Online
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HR Metrics & Dashboarding
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Drive fact-based HR decisions by mastering powerful reporting skills and getting the metrics right. As an HR Reporting Specialist, you’ll have a comprehensive skill set that covers the entire reporting process, from implementing essential HR metrics to automating reporting in compelling and intuitive HR dashboards.
Duration
1 year
Format
Online
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HR Business Partner 2.0
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HRBPs are at the frontline of the business, fulfilling the key role of integrating business strategy with people management practices. This role is rapidly shifting to a more strategic level, where business acumen is as important as HR knowledge. This training program is designed to help human resources professionals prepare to become a truly strategic partner to the business, by acquiring essential skills, ranging from consulting and data literacy, to employee experience and business acumen. Take your rightful seat at the table with strategic business partner skills.
Duration
1 year
Format
Online
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Digital HR 2.0
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Start leveraging technology to make HR more effective and provide employees with the tools to be happy and successful at their job. As a Digital HR Specialist, you will have the skills needed to be a driver of HR's digital transformation and ensure that your organization will not be left behind.
Duration
1 year
Format
Online
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Strategic Talent Acquisition Certificate Program
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Attracting the right talent to the right positions is one of today’s top challenges for companies. With rapid advancements in technology and the ongoing war-for-talent, today's recruiters need to have a completely new skill set. Through this certification program, you will develop the comprehensive skill set that you need to become a successful recruiter in the digital era and create end-to-end candidate-centric recruitment funnels.
Duration
1 year
Format
Online
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Master's Certificate in Event Management
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The Master's Certificate in Event Management is the most advanced program offered by the International Institute of Event Management. This program consists of six modules, all of which must be completed to earn the Master's Certificate in Event Management. This comprehensive, self-paced program prepares early-stage as well as experienced professionals for career opportunities in the Event Management and Wedding Planning industry. This program is designed to deliver a pragmatic understanding of the fundamental concepts of Event Management and Wedding Planning. Successful completion of the course work, and upon approval of the faculty, the candidate is awarded a Master's Certificate in Event Management and also qualifies for the GCPE® Global Certification in Professional Events.
Duration
Self-paced
Format
Online
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Certificate in Wines of California, the Pacific Northwest and New York
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Describe the process of making wine and its components Evaluate wine using sight, smell, and taste in order to make informed decisions and recommendations Select wines from California, Washington, Oregon, and New York with confidence Identify grape varietals used to make wine by sight, flavor, and aroma Pair wine with food appropriately Store and serve wine based on the type and style of wine
Duration
2 months
Format
Online
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